Shipping and Return Policy
Thank you for visiting Spearblu's Shipping and Return Policy page. We are committed to providing our customers with the best possible service and ensuring that all orders are shipped and delivered in a timely manner.
1
Shipping
At Spearblu, we take immense pride in crafting each spearfishing item with precision and care. Our commitment to delivering products of the highest quality means that your order will undergo a meticulous two-week creation process before it's ready for shipment. We understand that waiting for your gear can be exciting and, at times, a little challenging, but rest assured that this time is dedicated to crafting an exceptional product for you.
2
Shipping Method
We offer reliable and efficient shipping methods to ensure your order reaches you safely and in a timely manner. The estimated delivery timeframes will vary based on your location and the shipping method you select during checkout. We use Fedex, DHL or Barami for safe transportation for around the globe.
3
Shipping Fees
Shipping price is individual and subject to invoice individually. Please contact us for further information.
4
Tracking
Once your order has been shipped, you will receive a tracking number via email. This tracking number will enable you to monitor the progress of your package as it makes its way to your doorstep. We understand how important it is to stay informed about your order's status.
5
Returns
While we strive for perfection in every product we create, we understand that occasionally, there may be issues that require a return. Please note that due to the customized nature of our spearfishing equipment and the meticulous craftsmanship involved, all sales are final. We do not accept returns or exchanges for any reason other than manufacturing defects or damage sustained during shipping.
6
Defective
In the unlikely event that your order arrives with defects or damage, please contact us within 7 days of receiving your package. We will work diligently to resolve the issue promptly. To expedite the process, please provide clear photographs of the defective or damaged items, as well as the packaging.